FREQUENTLY ASKED QUESTIONS

Do I need to have an account to order?

No, you can also place an order as a guest. But there are some benefits if you have an account with us:

Fast checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery

How long does it take for my order to arrive?

Express delivery is 5 to 8 working days.

Please note that shipping times do not include the standard 1-2 business day processing time required to ship the order.

How do I request an exchange or return?

You can simply email our customer service team at info@shopglamoura.co and inform us of your order number and your exchange/return request.

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